Politique d’expédition
Shipping Policy
Processing Time
Orders are processed within 1–3 business days. Orders placed on weekends or public holidays are processed the next business day.
Delivery Times:
United States
- Standard: 2–5 business days
Northern Europe (Denmark, Finland, Norway, Sweden, Iceland)
- Estimated 5–15 business days after the order ships
Europe (rest of Europe)
- Standard: 7–14 business days
Rest of the world
- Standard: 10–20 business days
Canada
- Standard: 5–10 business days
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen delivery method. Free shipping may be available on orders over a certain amount, check our current promotions for details.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to follow your shipment online.
Delays
We are not responsible for delays caused by customs, weather, or other circumstances outside our control. If your order is significantly delayed, please contact us and we'll do our best to help.
Lost or Damaged Shipments
If your order arrives damaged or does not arrive at all, please contact us within 14 days of the expected delivery date so we can resolve the issue.
Contact
Questions about your order? Reach out to us at 2ojulucontact@gmail.com